3 min read / Updated Oct 10, 2026
Memo Casino's Account Rules And Terms
Every account at Memo must meet a minimum age of 18 and follow the rules set out in our terms. Our welcome offer alone carries a 100% match worth up to £150 per deposit, so knowing the conditions first pays off.
Claim 100%Key terms at a glance
Signing up with Memo online casino means accepting a set of account, bonus and conduct rules before the first deposit. The table below lists the figures that matter most when reading the full terms.
| Rule | Detail |
|---|---|
| Minimum age | 18 |
| Accounts allowed | One per household, device and IP |
| Default wagering requirement | 40x |
| Welcome bonus validity | 7 days |
| Maximum bonus win | 10x the bonus amount |
| Dormant account fee | £10/month after 12 months |
| Balance confiscation | After 30 months of inactivity |
These figures apply across the account from registration through to bonus play, so we recommend checking the wagering requirements before activating any offer.
Account and conduct rules
We allow one account per person, household, device, IP address, phone number, card and e-wallet. Winnings obtained through a VPN or any location-masking tool may be forfeited under our terms, so we ask players to connect from their registered country.
Prohibited conduct
Our terms prohibit delaying rounds or free spins until wagering is complete, depositing while free spins or bonus features are still pending, using bonus funds to progress collection features, placing large pending bets at table games, and any use of bots or collusion. Breaching these rules can lead to a voided bonus or account review.
Verification follows SDD, CDD or EDD levels depending on the account, and documents must be supplied within 15 days of a request. We cover the documents and timing in full on our verification page.
Bonus clauses that apply
Bonus terms are sticky: real money is used first, then bonus funds, and withdrawing a deposit early voids the bonus and its winnings, though the bonus itself can be cancelled without losing your own funds. The welcome package runs across the first, second and third deposits and is credited automatically; entering a promo code instead cancels the welcome bonus. Full conditions sit on our welcome bonus page.
Wagering contribution varies by game type, with slots counting in full while table games and live games count less or not at all. Players who want to manage their activity can set deposit, wagering and loss limits, or self-exclude for a set period or permanently, as described on our self-exclusion page. Limit increases take 24 hours to apply, while decreases are immediate, giving players a built-in cooling-off step on any change they make.